Whether your Windows server no longer boots, your NAS system is suddenly offline or the network connection fails, we analyse the fault and ensure rapid recovery.
Our technicians have many years of experience with physical and virtual systems as well as modern infrastructures such as Docker or Kubernetes.
IT emergency?
Our team of experts is here for you immediately
IT outage? Help!
15-30 minute response time, 24/7, including weekends and public holidays
A server outage, a faulty storage system or a blocked virtual machine. IT emergencies can happen at any time and cost your company valuable time and money. Even without a maintenance contract: we help immediately, including for new customers.
With IT emergency support from SecureIT Swiss AG you get immediate support from experienced specialists, whether it involves physical servers, virtual environments or container platforms. We help: fast, competent and Switzerland-wide.
Support for servers, virtualisation, containers, NAS & more
Typical IT emergencies we resolve:
Synchronisation problems in hybrid environments
Email outage or access problems
Login or authentication problems
Data loss during migrations
On-call service also available for existing customers WITHOUT a maintenance contract
VMware, HyperV, Docker, NetApp, Windows/Linux Server
Our specialists have mastered all common platforms, from classic VMware and HyperV environments through container solutions such as Docker to professional storage systems from NetApp. Windows and Linux servers are also reliably analysed and recovered by us.
Linux
Windows Server
NetApp
Docker
Hyper-V
VMware
Technical specifications
01
Supported operating systems
Windows Client: 7, 8, 10, 11
Windows Server: 2012 R2, 2016, 2019, 2022
Linux distributions: Ubuntu, Debian, CentOS, RHEL, SUSE
Windows Server: 2012 R2, 2016, 2019, 2022
Linux distributions: Ubuntu, Debian, CentOS, RHEL, SUSE
02
Supported platforms & environments
Microsoft 365 / Exchange Online
Microsoft Azure, Azure AD
VMware vSphere / ESXi
Hyper-V
Proxmox VE
Docker / Kubernetes (basic recovery support)
NAS systems (Synology, QNAP etc.)
Microsoft Azure, Azure AD
VMware vSphere / ESXi
Hyper-V
Proxmox VE
Docker / Kubernetes (basic recovery support)
NAS systems (Synology, QNAP etc.)
03
Typical tools and interfaces
PowerShell, Bash, CMD
RDP, SSH, Remote Desktop Gateway
Web interfaces (e.g. Microsoft Admin Center, Sophos Central)
Backup systems: Veeam, Acronis, Synology Active Backup
Email filters & security gateways: FortiMail, Microsoft Defender
RDP, SSH, Remote Desktop Gateway
Web interfaces (e.g. Microsoft Admin Center, Sophos Central)
Backup systems: Veeam, Acronis, Synology Active Backup
Email filters & security gateways: FortiMail, Microsoft Defender
Available around the clock
– also outside opening hours
IT emergencies do not stick to office hours. That is why our on-call service is available 24/7, including on public holidays and weekends. Whether by remote support or on site, we take care of recovering your systems immediately.
Fast help for SMEs in Switzerland
Our strength is practical, straightforward support for small and medium-sized enterprises. We understand that your IT is the backbone of your operations, which is why we act in a solution-oriented way instead of losing time to bureaucracy.
Transparent prices, no technical jargon, just direct help.
Transparent prices, no technical jargon, just direct help.
What our customers say
Real opinions, real satisfaction
We had the pleasure of working with SecureIT Swiss AG in the field of cybersecurity and mail security, and can only warmly recommend the company. The collaboration was simple, fast and completely straightforward from the very start. The SecureIT team is highly professional, reliable and always solution-oriented. We were particularly impressed by the efficiency with which they understood our security requirements and developed tailor-made solutions for us.
Schweizerischer Apothekerverband pharmaSuisse
Head of IT Staff Unit
Working with SecureIT Swiss AG as part of their Managed Microsoft 365 service was a thoroughly positive experience for us. The service was not only fast but also extremely straightforward to implement.
Kolumbus Immobilien Gruppe
Management
Top IT people! The whole team is very competent and skilled. The consultation was very thorough. The switch from an external provider to SecureIT Swiss was straightforward and implemented very quickly. The emails were also transferred to the servers in a short time. The straightforward support, along with data processing and storage remaining within a Swiss company: what more could you want?
I can recommend SecureIT Swiss with a very clear conscience!
Samuel Brühwiler
Managing Director
SecureIT Swiss AG has exceeded our expectations in every respect. As an IT service provider, they have proven to be a trustworthy partner who not only has a deep understanding of our business requirements but also delivers individually tailored solutions that exceed our expectations.
Particularly noteworthy is the excellent customer service provided by SecureIT Swiss AG. The team is always reachable to answer our questions and solve problems quickly. Thanks to their fast response time and professional way of working, we were able to significantly improve our business processes.
We greatly value the collaboration with SecureIT Swiss AG and would recommend them without hesitation to any company looking for first-class IT services. They are a reliable partner who has helped us take our IT strategy to the next level.
Diego Garcia
Head of ICT, University Psychiatric Services Bern (UPD)
Frequently Asked Questions
All about Office and phishing
01
How quickly is someone available?
Our on-call service responds within 15–30 minutes (depending on the time of day and location).
02
Do I need an existing contract with SecureIT?
No, we also offer the emergency service to new customers without ongoing support.
03
Are remote systems also supported?
Yes, via remote support we can analyse and resolve most problems immediately.
Request immediate help
– We will call you back immediately